Tawk.to
100% free live chat software with no limits on agents, chats, or contacts.
Customer Support
Free
Overview
Tawk.to is a 100% free live chat software with no limits on agents, chats, or contacts. It handles free live chat, unlimited agents, knowledge base, and video chat, and it's best suited for businesses wanting completely free live chat. It has been around since 2013, giving it a 13-year head start in building out integrations and refining the product.
The core product is entirely free.
Strengths
- Includes Free Live Chat as a core feature, purpose-built for customer support workflows
- Includes Unlimited Agents as a core feature, purpose-built for customer support workflows
- The core product is free with no paywalled essentials
- Established product with 13+ years on the market and a mature ecosystem
Weaknesses
- May lack some advanced features
- Some advanced features require upgrading to a paid plan
- Fewer built-in features means you may need additional tools to cover gaps
- Ticket volume can quickly overwhelm small teams without triage automation
Quick info
- Category
- Customer Support
- Starting price
- Free
- Free tier
- Fully free
- Open source
- No
- Best for
- Any size
- Founded
- 2013
Last updated 2026-04-12
Tawk.to vs Olark →
Tawk.to vs Gleap →
Top alternatives to Tawk.to
Tawk.to comparisons
vs
Intercom vs Tawk.to
Tawk.to is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
vs
Crisp vs Tawk.to
Crisp is built for startups and small businesses that want affordable live chat + help desk. Tawk.to is built for businesses wanting completely free live chat. Pick the one that fits.
vs
Zendesk vs Tawk.to
Tawk.to is the free option; Zendesk charges $19/agent/mo but may offer more polish. Here is how they compare.
vs
Freshdesk vs Tawk.to
Freshdesk is built for small to mid-size teams wanting affordable support. Tawk.to is built for businesses wanting completely free live chat. Pick the one that fits.
vs
Help Scout vs Tawk.to
Tawk.to is the free option; Help Scout charges $20/user/mo but may offer more polish. Here is how they compare.
vs
Chatwoot vs Tawk.to
Chatwoot gives you open source and self-hosting; Tawk.to is a managed service. Which trade-off works for you?
More Customer Support tools
Intercom
Customer messaging platform with live chat, bots, help center, and product tours.
Crisp
All-in-one business messaging platform with live chat, chatbot, help desk, and CRM.
Zendesk
Enterprise help desk platform with ticketing, live chat, knowledge base, and AI-powered automation.
Freshdesk
Cloud-based help desk with ticketing, automation, and multichannel support at accessible pricing.
Help Scout
Help desk that feels like email — shared inboxes, knowledge base, and live chat without the ticket numbers.
Chatwoot
Open-source customer engagement platform with live chat, email, social channels, and chatbots.
Stay sharp
New customer support tools, price changes, and honest takes — weekly.