Rocket.Chat
Open-source communication platform with team chat, video, and omnichannel customer engagement.
Overview
Rocket.Chat is an open-source communication platform that combines internal team messaging with omnichannel customer engagement. Self-host it or use their cloud offering.
Strengths
- Self-hosted with full data ownership
- Combines internal chat and customer-facing messaging
- Active open-source community
- Federation support for cross-organization chat
Weaknesses
- UI feels dated compared to Slack
- Self-hosting requires significant DevOps effort
- Fewer integrations than mainstream alternatives
- Can be resource-intensive to run
Quick info
- Category
- Team Communication
- Starting price
- Free (self-hosted)
- Free tier
- Fully free
- Open source
- Yes
- Best for
- Mid-size teams
- Founded
- 2015
Last updated 2026-04-12
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