Overview

Loops is a email platform built for SaaS with event-triggered emails and in-app messaging. It handles event triggers, loops, segmentation, and analytics, and it's best suited for saas companies wanting email for product-led growth. Launched in 2022, it's a relatively recent entrant that's been gaining traction.

The free plan is free for 1k contacts — enough for most people to evaluate whether it fits. It's designed for small teams, striking a balance between simplicity and collaboration features.

Strengths

  • Includes Event Triggers as a core feature, purpose-built for email marketing workflows
  • Includes Loops as a core feature, purpose-built for email marketing workflows
  • Free for 1K contacts — generous enough for most small teams to get real work done
  • Includes segmentation alongside the core feature set — fewer separate tools needed

Weaknesses

  • Free plan exists but key features are locked behind the paid upgrade
  • Fewer built-in features means you may need additional tools to cover gaps
  • Deliverability depends on your sender reputation, which takes time to build
  • Limited team/admin features if your organization eventually scales up

Quick info

Category
Email Marketing
Starting price
Free
Free tier
Yes — Free for 1K contacts
Open source
No
Best for
Small teams
Founded
2022

Last updated 2026-04-12

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