Crisp
All-in-one business messaging platform with live chat, chatbot, help desk, and CRM.
Customer Support
Free
Overview
Crisp combines live chat, chatbot, shared inbox, help center, and CRM in one platform. It's significantly cheaper than Intercom while covering most of the same use cases.
Strengths
- Generous free tier for basic live chat
- Much cheaper than Intercom
- All-in-one: chat, bot, help desk, CRM
- Clean, modern interface
Weaknesses
- Less powerful AI than Intercom's Fin
- Fewer integrations
- Reporting less detailed than enterprise tools
- Some features less polished
Quick info
- Category
- Customer Support
- Starting price
- Free
- Free tier
- Fully free
- Open source
- No
- Best for
- Small teams
- Founded
- 2015
Last updated 2026-04-12
Top alternatives to Crisp
1
Customer messaging platform with live chat, bots, help center, and product tours.
2
Enterprise help desk platform with ticketing, live chat, knowledge base, and AI-powered automation.
Crisp comparisons
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Intercom vs Crisp
Crisp is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
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Crisp vs Zendesk
Crisp is the free option; Zendesk charges $19/agent/mo but may offer more polish. Here is how they compare.
vs
Crisp vs Freshdesk
Crisp is built for startups and small businesses that want affordable live chat + help desk. Freshdesk is built for small to mid-size teams wanting affordable support. Pick the one that fits.
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Crisp vs Help Scout
Crisp is the free option; Help Scout charges $20/user/mo but may offer more polish. Here is how they compare.
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Crisp vs Chatwoot
Chatwoot gives you open source and self-hosting; Crisp is a managed service. Which trade-off works for you?
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Crisp vs Tidio
Crisp is built for startups and small businesses that want affordable live chat + help desk. Tidio is built for e-commerce businesses wanting chat + chatbots. Pick the one that fits.
More Customer Support tools
Intercom
Customer messaging platform with live chat, bots, help center, and product tours.
Zendesk
Enterprise help desk platform with ticketing, live chat, knowledge base, and AI-powered automation.
Freshdesk
Cloud-based help desk with ticketing, automation, and multichannel support at accessible pricing.
Help Scout
Help desk that feels like email — shared inboxes, knowledge base, and live chat without the ticket numbers.
Chatwoot
Open-source customer engagement platform with live chat, email, social channels, and chatbots.
Tidio
Live chat and chatbot platform focused on e-commerce with Shopify and WooCommerce integrations.
Stay sharp
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