Overview

Close is a cRM built for inside sales with built-in calling, email sequences, and pipeline management. It handles built-in calling, email sequences, pipeline, and power dialer, and it's best suited for inside sales teams wanting built-in calling and email. It has been around since 2013, giving it a 13-year head start in building out integrations and refining the product.

Paid plans start at $49/user/mo, which unlocks the full feature set. It's designed for small teams, striking a balance between simplicity and collaboration features.

Strengths

  • Includes Built-in Calling as a core feature, purpose-built for crm workflows
  • Includes Email Sequences as a core feature, purpose-built for crm workflows
  • Pricing starts at $49/user/mo, which includes the full crm feature set
  • Established product with 13+ years on the market and a mature ecosystem

Weaknesses

  • Starts at $49/user/mo — on the expensive side, especially for small teams or solo users
  • Fewer built-in features means you may need additional tools to cover gaps
  • Data entry overhead can slow down reps who just want to sell
  • Limited team/admin features if your organization eventually scales up

Pricing estimate

10
$490 /month
$5880/year

Quick info

Category
CRM
Starting price
$49/user/mo
Free tier
No
Open source
No
Best for
Small teams
Founded
2013

Last updated 2026-04-12

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