Substack vs Loops
Substack is newsletter and publishing platform with built-in paid subscriptions, while Loops is email platform built for SaaS with event-triggered emails and in-app messaging. Substack is built for writers who want to monetize with paid subscriptions, whereas Loops targets saas companies wanting email for product-led growth.
At a glance
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|
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|---|---|---|
| Best for | Writers who want to monetize with paid subscriptions | SaaS companies wanting email for product-led growth |
| Starting price | Free | Free |
| Free tier | ✓ | ✓ |
| Open source | — | — |
| Free tier available | ✓ | ✓ |
| Open source | — | — |
| Analytics | — | ✓ |
| Community | ✓ | — |
| Discovery Network | ✓ | — |
| Event Triggers | — | ✓ |
| Loops | — | ✓ |
| Mobile App | ✓ | — |
| Paid Subscriptions | ✓ | — |
| Podcasts | ✓ | — |
| Segmentation | — | ✓ |
Substack
Strengths
- Free to use — takes 10% of paid subscriber revenue
- Built-in discovery and recommendation network
- Simple, distraction-free writing experience
- Mobile app for readers
Weaknesses
- 10% revenue cut is steep at scale
- Very limited customization
- Basic analytics
- No automation or segmentation
Loops
Strengths
- Includes Event Triggers as a core feature, purpose-built for email marketing workflows
- Includes Loops as a core feature, purpose-built for email marketing workflows
- Free for 1K contacts — generous enough for most small teams to get real work done
- Includes segmentation alongside the core feature set — fewer separate tools needed
Weaknesses
- Free plan exists but key features are locked behind the paid upgrade
- Fewer built-in features means you may need additional tools to cover gaps
- Deliverability depends on your sender reputation, which takes time to build
- Limited team/admin features if your organization eventually scales up
The bottom line
Pricing: Both Substack and Loops are free. You can try both without spending a dollar.
Feature gaps: Substack offers Community, Discovery Network and Mobile App that Loops lacks. Loops brings Analytics, Event Triggers and Loops that Substack does not have.
Team fit: Substack is geared toward individual users and small setups, while Loops is aimed at small teams teams. Pick the one that matches where your team is today and where it is headed — migrating tools later is always painful.
Where each tool shines: Substack's biggest strengths are: free to use — takes 10% of paid subscriber revenue. built-in discovery and recommendation network. Loops's biggest strengths are: includes event triggers as a core feature, purpose-built for email marketing workflows. includes loops as a core feature, purpose-built for email marketing workflows.
Watch out for: With Substack, users commonly note that 10% revenue cut is steep at scale. With Loops, the main complaint is that free plan exists but key features are locked behind the paid upgrade.
Choose Substack if...
- You need a tool built for writers who want to monetize with paid subscriptions
- You specifically need Community and Discovery Network
- You care about built-in discovery and recommendation network
- Your team size fits the individuals profile Substack is designed for
Choose Loops if...
- You need a tool built for saas companies wanting email for product-led growth
- You specifically need Analytics and Event Triggers
- You care about includes loops as a core feature, purpose-built for email marketing workflows
- Your team size fits the small teams profile Loops is designed for
- The free tier works for you: free for 1k contacts
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