At a glance

Rocket.Chat Google Chat
Best for Teams that want self-hosted chat with customer-facing features Teams already using Google Workspace
Starting price Free (self-hosted) $6/user/mo
Free tier
Open source
Free tier available
Open source
Bots
Federation
File Sharing
Google Workspace
Omnichannel
Self-Hosted
Spaces
Threads
Video Calls

Rocket.Chat

Strengths

  • Self-hosted with full data ownership
  • Combines internal chat and customer-facing messaging
  • Active open-source community
  • Federation support for cross-organization chat

Weaknesses

  • UI feels dated compared to Slack
  • Self-hosting requires significant DevOps effort
  • Fewer integrations than mainstream alternatives
  • Can be resource-intensive to run

Google Chat

Strengths

  • Seamless integration with Google Workspace
  • Clean, simple interface
  • Included with Google Workspace subscription
  • Good mobile experience

Weaknesses

  • Limited features compared to Slack
  • Fewer third-party integrations
  • Not available as a standalone product
  • Threading can be confusing

The bottom line

Pricing: Rocket.Chat is completely free, which makes it the obvious pick if budget is the top concern. Google Chat starts at $6/user/mo. That cost buys you a more polished or feature-rich experience, so it comes down to whether the extras justify the spend.

Feature gaps: Rocket.Chat offers Federation, Omnichannel and Self-Hosted that Google Chat lacks. Google Chat brings File Sharing, Google Workspace and Spaces that Rocket.Chat does not have. Both share Bots.

Team fit: Rocket.Chat is geared toward mid-size teams teams, while Google Chat is aimed at any size teams. Pick the one that matches where your team is today and where it is headed — migrating tools later is always painful.

Open source: Rocket.Chat is open source, meaning you can self-host, audit the code, and avoid vendor lock-in. Google Chat is proprietary — you are trusting the vendor with your data and uptime.

Where each tool shines: Rocket.Chat's biggest strengths are: self-hosted with full data ownership. combines internal chat and customer-facing messaging. Google Chat's biggest strengths are: seamless integration with google workspace. clean, simple interface.

Watch out for: With Rocket.Chat, users commonly note that ui feels dated compared to slack. With Google Chat, the main complaint is that limited features compared to slack.

Choose Rocket.Chat if...

  • Your profile matches its sweet spot: teams that want self-hosted chat with customer-facing features
  • Budget is a hard constraint — Rocket.Chat is free, Google Chat is not
  • You need self-hosting, data sovereignty, or the ability to audit source code
  • You specifically need Federation and Omnichannel
  • You care about combines internal chat and customer-facing messaging

Choose Google Chat if...

  • Your profile matches its sweet spot: teams already using google workspace
  • You specifically need File Sharing and Google Workspace
  • You care about clean, simple interface
  • Your team size fits the any size profile Google Chat is designed for

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