At a glance

Pipedrive Copper
Best for Sales teams that want a simple, visual pipeline-focused CRM Google Workspace users wanting a CRM that lives in Gmail
Starting price $14/user/mo $23/user/mo
Free tier
Open source
Free tier available
Open source
Activity Tracking
Auto-Capture
Automations
Email Sync
Gmail Integration
Lead Scoring
Pipeline
Reporting
Visual Pipeline

Pipedrive

Strengths

  • Visual pipeline is intuitive and effective
  • Easy to set up — no consultant needed
  • Good automation for follow-ups and tasks
  • Affordable compared to HubSpot/Salesforce

Weaknesses

  • Limited marketing features
  • Reporting less powerful than enterprise CRMs
  • Email integration could be better
  • Free tier doesn't exist

Copper

Strengths

  • Includes Gmail Integration as a core feature, purpose-built for crm workflows
  • Includes Auto-Capture as a core feature, purpose-built for crm workflows
  • Pricing starts at $23/user/mo, which includes the full crm feature set
  • Established product with 13+ years on the market and a mature ecosystem

Weaknesses

  • Starts at $23/user/mo — on the expensive side, especially for small teams or solo users
  • Fewer built-in features means you may need additional tools to cover gaps
  • Data entry overhead can slow down reps who just want to sell
  • Limited team/admin features if your organization eventually scales up

The bottom line

Pricing: Pipedrive starts at $14/user/mo. Copper starts at $23/user/mo. Pipedrive is the more affordable option.

Feature gaps: Pipedrive offers Activity Tracking, Automations and Email Sync that Copper lacks. Copper brings Auto-Capture, Gmail Integration and Pipeline that Pipedrive does not have.

Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.

Where each tool shines: Pipedrive's biggest strengths are: visual pipeline is intuitive and effective. easy to set up — no consultant needed. Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows.

Watch out for: With Pipedrive, users commonly note that limited marketing features. With Copper, the main complaint is that starts at $23/user/mo — on the expensive side, especially for small teams or solo users.

Choose Pipedrive if...

  • You need a tool built for sales teams that want a simple, visual pipeline-focused crm
  • You want to save on per-user costs — Pipedrive is $9.00/user/mo cheaper
  • You specifically need Activity Tracking and Automations
  • You care about easy to set up — no consultant needed

Choose Copper if...

  • You need a tool built for google workspace users wanting a crm that lives in gmail
  • You specifically need Auto-Capture and Gmail Integration
  • You care about includes auto-capture as a core feature, purpose-built for crm workflows

Looking for more options?

Related comparisons

Explore more