Mailchimp vs Substack
Mailchimp is email marketing platform with campaigns, automation, landing pages, and audience management, while Substack is newsletter and publishing platform with built-in paid subscriptions. The biggest difference up front: Substack is free, while Mailchimp starts at $13/mo. Mailchimp is built for small businesses getting started with email marketing, whereas Substack targets writers who want to monetize with paid subscriptions.
At a glance
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|
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|---|---|---|
| Best for | Small businesses getting started with email marketing | Writers who want to monetize with paid subscriptions |
| Starting price | $13/mo | Free |
| Free tier | ✓ | ✓ |
| Open source | — | — |
| Free tier available | ✓ | ✓ |
| Open source | — | — |
| Automations | ✓ | — |
| Campaigns | ✓ | — |
| Community | — | ✓ |
| Discovery Network | — | ✓ |
| Landing Pages | ✓ | — |
| Mobile App | — | ✓ |
| Paid Subscriptions | — | ✓ |
| Podcasts | — | ✓ |
| Segmentation | ✓ | — |
| Templates | ✓ | — |
Mailchimp
Strengths
- Easy to use for beginners
- Good template library and drag-and-drop editor
- Built-in landing pages and basic CRM
- Brand recognition — customers trust Mailchimp emails
Weaknesses
- Pricing has increased significantly
- Free tier now limited to 500 contacts
- Automation is basic compared to dedicated tools
- Charges for unsubscribed contacts on some plans
Substack
Strengths
- Free to use — takes 10% of paid subscriber revenue
- Built-in discovery and recommendation network
- Simple, distraction-free writing experience
- Mobile app for readers
Weaknesses
- 10% revenue cut is steep at scale
- Very limited customization
- Basic analytics
- No automation or segmentation
The bottom line
Pricing: Substack is completely free, which makes it the obvious pick if budget is the top concern. Mailchimp starts at $13/mo, but Free for up to 500 contacts. That cost buys you a more polished or feature-rich experience, so it comes down to whether the extras justify the spend.
Feature gaps: Mailchimp offers Automations, Campaigns and Landing Pages that Substack lacks. Substack brings Community, Discovery Network and Mobile App that Mailchimp does not have.
Team fit: Mailchimp is geared toward any size teams, while Substack is aimed at individual users and small setups. Pick the one that matches where your team is today and where it is headed — migrating tools later is always painful.
Where each tool shines: Mailchimp's biggest strengths are: easy to use for beginners. good template library and drag-and-drop editor. Substack's biggest strengths are: free to use — takes 10% of paid subscriber revenue. built-in discovery and recommendation network.
Watch out for: With Mailchimp, users commonly note that pricing has increased significantly. With Substack, the main complaint is that 10% revenue cut is steep at scale.
Choose Mailchimp if...
- You need a tool built for small businesses getting started with email marketing
- You specifically need Automations and Campaigns
- You care about good template library and drag-and-drop editor
- Your team size fits the any size profile Mailchimp is designed for
- The free tier works for you: free for up to 500 contacts
Choose Substack if...
- You need a tool built for writers who want to monetize with paid subscriptions
- Budget is a hard constraint — Substack is free, Mailchimp is not
- You specifically need Community and Discovery Network
- You care about built-in discovery and recommendation network
- Your team size fits the individuals profile Substack is designed for
Looking for more options?
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