At a glance

Jotform Formbricks
Best for Businesses wanting forms with payment processing and workflows Product teams wanting open-source in-app surveys
Starting price Free Free
Free tier
Open source
Free tier available
Open source
E-Signatures
In-App Surveys
NPS
Open Source
PDF Reports
Payments
Self-Hosted
Templates

Jotform

Strengths

  • Huge template library covers social media, presentations, marketing materials, and more
  • Includes Payments as a core feature, purpose-built for form builder workflows
  • Free for 5 forms — generous enough for most small teams to get real work done
  • Established product with 20+ years on the market and a mature ecosystem

Weaknesses

  • Free plan exists but key features are locked behind the paid upgrade
  • Fewer built-in features means you may need additional tools to cover gaps
  • Ecosystem of third-party integrations is smaller than the market leaders in form builder
  • Mobile experience lags behind the desktop version in features and polish

Formbricks

Strengths

  • Open source and transparent
  • Includes In-App Surveys as a core feature, purpose-built for form builder workflows
  • Fully open-source — you can self-host, audit the code, and avoid vendor lock-in
  • The core product is free with no paywalled essentials

Weaknesses

  • May lack some advanced features
  • Self-hosting is free but requires server maintenance and DevOps knowledge
  • Self-hosting requires Linux admin skills and ongoing server maintenance
  • Ecosystem of third-party integrations is smaller than the market leaders in form builder

The bottom line

Pricing: Both Jotform and Formbricks are free. You can try both without spending a dollar.

Feature gaps: Jotform offers E-Signatures, PDF Reports and Payments that Formbricks lacks. Formbricks brings In-App Surveys, NPS and Open Source that Jotform does not have.

Team fit: Jotform is geared toward any size teams, while Formbricks is aimed at small teams teams. Pick the one that matches where your team is today and where it is headed — migrating tools later is always painful.

Open source: Formbricks is open source, meaning you can self-host, audit the code, and avoid vendor lock-in. Jotform is proprietary — you are trusting the vendor with your data and uptime.

Where each tool shines: Jotform's biggest strengths are: huge template library covers social media, presentations, marketing materials, and more. includes payments as a core feature, purpose-built for form builder workflows. Formbricks's biggest strengths are: open source and transparent. includes in-app surveys as a core feature, purpose-built for form builder workflows.

Watch out for: With Jotform, users commonly note that free plan exists but key features are locked behind the paid upgrade. With Formbricks, the main complaint is that may lack some advanced features.

Choose Jotform if...

  • Your profile matches its sweet spot: businesses wanting forms with payment processing and workflows
  • You specifically need E-Signatures and PDF Reports
  • You care about includes payments as a core feature, purpose-built for form builder workflows
  • Your team size fits the any size profile Jotform is designed for
  • The free tier works for you: free for 5 forms

Choose Formbricks if...

  • You need a tool built for product teams wanting open-source in-app surveys
  • You need self-hosting, data sovereignty, or the ability to audit source code
  • You specifically need In-App Surveys and NPS
  • You care about includes in-app surveys as a core feature, purpose-built for form builder workflows
  • Your team size fits the small teams profile Formbricks is designed for

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