At a glance

HubSpot CRM Copper
Best for Small to mid-size businesses that want CRM + marketing in one platform Google Workspace users wanting a CRM that lives in Gmail
Starting price Free $23/user/mo
Free tier
Open source
Free tier available
Open source
Auto-Capture
Automations
Contact Management
Deal Pipelines
Email Tracking
Gmail Integration
Marketing Hub
Pipeline
Reporting

HubSpot CRM

Strengths

  • Generous free tier with real functionality
  • All-in-one: CRM, marketing, sales, service
  • Easy to set up and use
  • Excellent content and educational resources

Weaknesses

  • Paid tiers are very expensive
  • Can lock you into the HubSpot ecosystem
  • Advanced features require premium plans
  • Reporting limitations on free/starter plans

Copper

Strengths

  • Includes Gmail Integration as a core feature, purpose-built for crm workflows
  • Includes Auto-Capture as a core feature, purpose-built for crm workflows
  • Pricing starts at $23/user/mo, which includes the full crm feature set
  • Established product with 13+ years on the market and a mature ecosystem

Weaknesses

  • Starts at $23/user/mo — on the expensive side, especially for small teams or solo users
  • Fewer built-in features means you may need additional tools to cover gaps
  • Data entry overhead can slow down reps who just want to sell
  • Limited team/admin features if your organization eventually scales up

The bottom line

Pricing: HubSpot CRM is completely free, which makes it the obvious pick if budget is the top concern. Copper starts at $23/user/mo. That cost buys you a more polished or feature-rich experience, so it comes down to whether the extras justify the spend.

Feature gaps: HubSpot CRM offers Automations, Contact Management and Deal Pipelines that Copper lacks. Copper brings Auto-Capture, Gmail Integration and Pipeline that HubSpot CRM does not have.

Team fit: HubSpot CRM is geared toward mid-size teams teams, while Copper is aimed at small teams teams. Pick the one that matches where your team is today and where it is headed — migrating tools later is always painful.

Where each tool shines: HubSpot CRM's biggest strengths are: generous free tier with real functionality. all-in-one: crm, marketing, sales, service. Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows.

Watch out for: With HubSpot CRM, users commonly note that paid tiers are very expensive. With Copper, the main complaint is that starts at $23/user/mo — on the expensive side, especially for small teams or solo users.

Choose HubSpot CRM if...

  • You need a tool built for small to mid-size businesses that want crm + marketing in one platform
  • Budget is a hard constraint — HubSpot CRM is free, Copper is not
  • You specifically need Automations and Contact Management
  • You care about all-in-one: crm, marketing, sales, service
  • Your team size fits the mid-size teams profile HubSpot CRM is designed for

Choose Copper if...

  • You need a tool built for google workspace users wanting a crm that lives in gmail
  • You specifically need Auto-Capture and Gmail Integration
  • You care about includes auto-capture as a core feature, purpose-built for crm workflows
  • Your team size fits the small teams profile Copper is designed for

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