At a glance

Grafana New Relic
Best for Teams wanting open-source dashboards and visualization Engineering teams wanting all-in-one observability
Starting price Free Free
Free tier
Open source
Free tier available
Open source
APM
Alerting
Browser
Dashboards
Data Sources
Infrastructure
Logs
Open Source
Synthetics

Grafana

Strengths

  • Open source and transparent
  • Customizable dashboards give real-time visibility into project progress
  • Fully open-source — you can self-host, audit the code, and avoid vendor lock-in
  • The core product is free with no paywalled essentials

Weaknesses

  • May lack some advanced features
  • Self-hosting is free but requires server maintenance and DevOps knowledge
  • Fewer built-in features means you may need additional tools to cover gaps
  • Ecosystem of third-party integrations is smaller than the market leaders in monitoring

New Relic

Strengths

  • Includes APM as a core feature, purpose-built for monitoring workflows
  • Includes Infrastructure as a core feature, purpose-built for monitoring workflows
  • Free 100 GB/mo — generous enough for most small teams to get real work done
  • Established product with 18+ years on the market and a mature ecosystem

Weaknesses

  • Free plan exists but key features are locked behind the paid upgrade
  • Enterprise-focused design means the interface can feel heavy for smaller teams
  • Ecosystem of third-party integrations is smaller than the market leaders in monitoring
  • Overkill for freelancers or small teams who need something lightweight

The bottom line

Pricing: Both Grafana and New Relic are free. You can try both without spending a dollar.

Feature gaps: Grafana offers Alerting, Dashboards and Data Sources that New Relic lacks. New Relic brings APM, Browser and Infrastructure that Grafana does not have.

Team fit: Grafana is geared toward any size teams, while New Relic is aimed at enterprise teams. Pick the one that matches where your team is today and where it is headed — migrating tools later is always painful.

Open source: Grafana is open source, meaning you can self-host, audit the code, and avoid vendor lock-in. New Relic is proprietary — you are trusting the vendor with your data and uptime.

Where each tool shines: Grafana's biggest strengths are: open source and transparent. customizable dashboards give real-time visibility into project progress. New Relic's biggest strengths are: includes apm as a core feature, purpose-built for monitoring workflows. includes infrastructure as a core feature, purpose-built for monitoring workflows.

Watch out for: With Grafana, users commonly note that may lack some advanced features. With New Relic, the main complaint is that free plan exists but key features are locked behind the paid upgrade.

Choose Grafana if...

  • Your profile matches its sweet spot: teams wanting open-source dashboards and visualization
  • You need self-hosting, data sovereignty, or the ability to audit source code
  • You specifically need Alerting and Dashboards
  • You care about customizable dashboards give real-time visibility into project progress
  • Your team size fits the any size profile Grafana is designed for

Choose New Relic if...

  • You need a tool built for engineering teams wanting all-in-one observability
  • You specifically need APM and Browser
  • You care about includes infrastructure as a core feature, purpose-built for monitoring workflows
  • Your team size fits the enterprise profile New Relic is designed for
  • The free tier works for you: free 100 gb/mo

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