Folk vs Copper
Folk is Lightweight CRM for relationship management with a spreadsheet-like interface, while Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail. Folk comes in cheaper, but price alone does not tell the full story. Folk is built for small teams and agencies managing relationships, not just sales pipelines, whereas Copper targets google workspace users wanting a crm that lives in gmail.
At a glance
|
|
Copper | |
|---|---|---|
| Best for | Small teams and agencies managing relationships, not just sales pipelines | Google Workspace users wanting a CRM that lives in Gmail |
| Starting price | $20/user/mo | $23/user/mo |
| Free tier | ✓ | — |
| Open source | — | — |
| Free tier available | ✓ | — |
| Open source | — | — |
| Auto-Capture | — | ✓ |
| Chrome Extension | ✓ | — |
| Contact Capture | ✓ | — |
| Gmail Integration | — | ✓ |
| Mail Merge | ✓ | — |
| Pipeline | — | ✓ |
| Pipelines | ✓ | — |
| Reporting | — | ✓ |
| Tags | ✓ | — |
Folk
Strengths
- Spreadsheet-like simplicity
- Works for any type of relationship, not just sales
- Chrome extension for quick contact capture
- Good email integration
Weaknesses
- Limited pipeline and deal management
- Less powerful automation than HubSpot
- Smaller integration ecosystem
- No free tier beyond trial
Copper
Strengths
- Includes Gmail Integration as a core feature, purpose-built for crm workflows
- Includes Auto-Capture as a core feature, purpose-built for crm workflows
- Pricing starts at $23/user/mo, which includes the full crm feature set
- Established product with 13+ years on the market and a mature ecosystem
Weaknesses
- Starts at $23/user/mo — on the expensive side, especially for small teams or solo users
- Fewer built-in features means you may need additional tools to cover gaps
- Data entry overhead can slow down reps who just want to sell
- Limited team/admin features if your organization eventually scales up
The bottom line
Pricing: Folk starts at $20/user/mo. Copper starts at $23/user/mo. Folk is the more affordable option.
Feature gaps: Folk offers Chrome Extension, Contact Capture and Mail Merge that Copper lacks. Copper brings Auto-Capture, Gmail Integration and Pipeline that Folk does not have.
Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.
Where each tool shines: Folk's biggest strengths are: spreadsheet-like simplicity. works for any type of relationship, not just sales. Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows.
Watch out for: With Folk, users commonly note that limited pipeline and deal management. With Copper, the main complaint is that starts at $23/user/mo — on the expensive side, especially for small teams or solo users.
Choose Folk if...
- You need a tool built for small teams and agencies managing relationships, not just sales pipelines
- You want to save on per-user costs — Folk is $3.00/user/mo cheaper
- You specifically need Chrome Extension and Contact Capture
- You care about works for any type of relationship, not just sales
- The free tier works for you: free for up to 200 contacts
Choose Copper if...
- You need a tool built for google workspace users wanting a crm that lives in gmail
- You specifically need Auto-Capture and Gmail Integration
- You care about includes auto-capture as a core feature, purpose-built for crm workflows
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