At a glance

Folk Copper
Best for Small teams and agencies managing relationships, not just sales pipelines Google Workspace users wanting a CRM that lives in Gmail
Starting price $20/user/mo $23/user/mo
Free tier
Open source
Free tier available
Open source
Auto-Capture
Chrome Extension
Contact Capture
Gmail Integration
Mail Merge
Pipeline
Pipelines
Reporting
Tags

Folk

Strengths

  • Spreadsheet-like simplicity
  • Works for any type of relationship, not just sales
  • Chrome extension for quick contact capture
  • Good email integration

Weaknesses

  • Limited pipeline and deal management
  • Less powerful automation than HubSpot
  • Smaller integration ecosystem
  • No free tier beyond trial

Copper

Strengths

  • Includes Gmail Integration as a core feature, purpose-built for crm workflows
  • Includes Auto-Capture as a core feature, purpose-built for crm workflows
  • Pricing starts at $23/user/mo, which includes the full crm feature set
  • Established product with 13+ years on the market and a mature ecosystem

Weaknesses

  • Starts at $23/user/mo — on the expensive side, especially for small teams or solo users
  • Fewer built-in features means you may need additional tools to cover gaps
  • Data entry overhead can slow down reps who just want to sell
  • Limited team/admin features if your organization eventually scales up

The bottom line

Pricing: Folk starts at $20/user/mo. Copper starts at $23/user/mo. Folk is the more affordable option.

Feature gaps: Folk offers Chrome Extension, Contact Capture and Mail Merge that Copper lacks. Copper brings Auto-Capture, Gmail Integration and Pipeline that Folk does not have.

Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.

Where each tool shines: Folk's biggest strengths are: spreadsheet-like simplicity. works for any type of relationship, not just sales. Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows.

Watch out for: With Folk, users commonly note that limited pipeline and deal management. With Copper, the main complaint is that starts at $23/user/mo — on the expensive side, especially for small teams or solo users.

Choose Folk if...

  • You need a tool built for small teams and agencies managing relationships, not just sales pipelines
  • You want to save on per-user costs — Folk is $3.00/user/mo cheaper
  • You specifically need Chrome Extension and Contact Capture
  • You care about works for any type of relationship, not just sales
  • The free tier works for you: free for up to 200 contacts

Choose Copper if...

  • You need a tool built for google workspace users wanting a crm that lives in gmail
  • You specifically need Auto-Capture and Gmail Integration
  • You care about includes auto-capture as a core feature, purpose-built for crm workflows

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