What is the difference between Copper and Twenty?

Copper is best for Google Workspace users wanting a CRM that lives in Gmail, while Twenty is best for Teams wanting an open-source Salesforce alternative. Copper starts at $23/user/mo and Twenty starts at Free.

Is Copper or Twenty cheaper?

Copper starts at $23/user/mo. Twenty starts at Free and is free.

Is there a free alternative to Copper?

Yes, Twenty offers a free tier.

Copper vs Twenty

Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail, while Twenty is Open-source CRM with a modern UI, built to be a transparent alternative to Salesforce. The biggest difference up front: Twenty is free, while Copper starts at $23/user/mo. Copper is built for google workspace users wanting a crm that lives in gmail, whereas Twenty targets teams wanting an open-source salesforce alternative.

At a glance

	Copper	Twenty
Best for	Google Workspace users wanting a CRM that lives in Gmail	Teams wanting an open-source Salesforce alternative
Starting price	$23/user/mo	Free
Free tier	—	✓
Open source	—	✓
Free tier available	—	✓
Open source	—	✓
Auto-Capture	✓	—
Extensible	—	✓
Gmail Integration	✓	—
GraphQL API	—	✓
Open Source	—	✓
Pipeline	✓	—
Reporting	✓	—
Self-Hosted	—	✓

Copper

Strengths

Includes Gmail Integration as a core feature, purpose-built for crm workflows
Includes Auto-Capture as a core feature, purpose-built for crm workflows
Pricing starts at $23/user/mo, which includes the full crm feature set
Established product with 13+ years on the market and a mature ecosystem

Weaknesses

Starts at $23/user/mo — on the expensive side, especially for small teams or solo users
Fewer built-in features means you may need additional tools to cover gaps
Data entry overhead can slow down reps who just want to sell
Limited team/admin features if your organization eventually scales up

Try Copper → Full review

Twenty

Strengths

Open source and transparent
Open-source codebase gives you full transparency and community-driven development
Fully open-source — you can self-host, audit the code, and avoid vendor lock-in
The core product is free with no paywalled essentials

Weaknesses

May lack some advanced features
Self-hosting is free but requires server maintenance and DevOps knowledge
Self-hosting requires Linux admin skills and ongoing server maintenance
Data entry overhead can slow down reps who just want to sell

Try Twenty → Full review

The bottom line

Pricing: Twenty is completely free, which makes it the obvious pick if budget is the top concern. Copper starts at $23/user/mo. That cost buys you a more polished or feature-rich experience, so it comes down to whether the extras justify the spend.

Feature gaps: Copper offers Auto-Capture, Gmail Integration and Pipeline that Twenty lacks. Twenty brings Extensible, GraphQL API and Open Source that Copper does not have.

Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.

Open source: Twenty is open source, meaning you can self-host, audit the code, and avoid vendor lock-in. Copper is proprietary — you are trusting the vendor with your data and uptime.

Where each tool shines: Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows. Twenty's biggest strengths are: open source and transparent. open-source codebase gives you full transparency and community-driven development.

Watch out for: With Copper, users commonly note that starts at $23/user/mo — on the expensive side, especially for small teams or solo users. With Twenty, the main complaint is that may lack some advanced features.

Choose Copper if...

You need a tool built for google workspace users wanting a crm that lives in gmail
You specifically need Auto-Capture and Gmail Integration
You care about includes auto-capture as a core feature, purpose-built for crm workflows

Choose Twenty if...

Your profile matches its sweet spot: teams wanting an open-source salesforce alternative
Budget is a hard constraint — Twenty is free, Copper is not
You need self-hosting, data sovereignty, or the ability to audit source code
You specifically need Extensible and GraphQL API
You care about open-source codebase gives you full transparency and community-driven development