What is the difference between Close and Copper?

Close is best for Inside sales teams wanting built-in calling and email, while Copper is best for Google Workspace users wanting a CRM that lives in Gmail. Close starts at $49/user/mo and Copper starts at $23/user/mo.

Close vs Copper

Close is CRM built for inside sales with built-in calling, email sequences, and pipeline management, while Copper is CRM built for Google Workspace with automatic contact and activity capture from Gmail. Copper comes in cheaper, but price alone does not tell the full story. Close is built for inside sales teams wanting built-in calling and email, whereas Copper targets google workspace users wanting a crm that lives in gmail.

At a glance

	Close	Copper
Best for	Inside sales teams wanting built-in calling and email	Google Workspace users wanting a CRM that lives in Gmail
Starting price	$49/user/mo	$23/user/mo
Free tier	—	—
Open source	—	—
Free tier available	—	—
Open source	—	—
Auto-Capture	—	✓
Built-in Calling	✓	—
Email Sequences	✓	—
Gmail Integration	—	✓
Pipeline	✓	✓
Power Dialer	✓	—
Reporting	—	✓

Close

Strengths

Includes Built-in Calling as a core feature, purpose-built for crm workflows
Includes Email Sequences as a core feature, purpose-built for crm workflows
Pricing starts at $49/user/mo, which includes the full crm feature set
Established product with 13+ years on the market and a mature ecosystem

Weaknesses

Starts at $49/user/mo — on the expensive side, especially for small teams or solo users
Fewer built-in features means you may need additional tools to cover gaps
Data entry overhead can slow down reps who just want to sell
Limited team/admin features if your organization eventually scales up

Try Close → Full review

Copper

Strengths

Includes Gmail Integration as a core feature, purpose-built for crm workflows
Includes Auto-Capture as a core feature, purpose-built for crm workflows
Pricing starts at $23/user/mo, which includes the full crm feature set
Established product with 13+ years on the market and a mature ecosystem

Weaknesses

Starts at $23/user/mo — on the expensive side, especially for small teams or solo users
Fewer built-in features means you may need additional tools to cover gaps
Data entry overhead can slow down reps who just want to sell
Limited team/admin features if your organization eventually scales up

Try Copper → Full review

The bottom line

Pricing: Close starts at $49/user/mo. Copper starts at $23/user/mo. Copper is the more affordable option.

Feature gaps: Close offers Built-in Calling, Email Sequences and Power Dialer that Copper lacks. Copper brings Auto-Capture, Gmail Integration and Reporting that Close does not have. Both share Pipeline.

Team fit: Both tools target small teams teams, so the decision hinges on features and workflow fit rather than scale.

Where each tool shines: Close's biggest strengths are: includes built-in calling as a core feature, purpose-built for crm workflows. includes email sequences as a core feature, purpose-built for crm workflows. Copper's biggest strengths are: includes gmail integration as a core feature, purpose-built for crm workflows. includes auto-capture as a core feature, purpose-built for crm workflows.

Watch out for: With Close, users commonly note that starts at $49/user/mo — on the expensive side, especially for small teams or solo users. With Copper, the main complaint is that starts at $23/user/mo — on the expensive side, especially for small teams or solo users.

Choose Close if...

You need a tool built for inside sales teams wanting built-in calling and email
You specifically need Built-in Calling and Email Sequences
You care about includes email sequences as a core feature, purpose-built for crm workflows

Choose Copper if...

You need a tool built for google workspace users wanting a crm that lives in gmail
You want to save on per-user costs — Copper is $26.00/user/mo cheaper
You specifically need Auto-Capture and Gmail Integration
You care about includes auto-capture as a core feature, purpose-built for crm workflows