Best free customer support tools
Free customer support tools compared. Find the best free option based on features and limitations.
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AI Tools
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Surveys & Research
Video Hosting
2
Freshdesk
Free tier
Cloud-based help desk with ticketing, automation, and multichannel support at accessible pricing.
3
Open-source customer engagement platform with live chat, email, social channels, and chatbots.
4
Tidio
Free tier
Live chat and chatbot platform focused on e-commerce with Shopify and WooCommerce integrations.
More customer support lists
Comparisons
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Intercom vs Crisp
Crisp is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
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Intercom vs Freshdesk
Freshdesk is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
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Intercom vs Chatwoot
Chatwoot is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
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Intercom vs Tidio
Tidio is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
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Intercom vs Gleap
Intercom is built for saas companies that want unified customer messaging. Gleap is built for product teams wanting visual bug reporting + support. Pick the one that fits.
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Intercom vs Tawk.to
Tawk.to is the free option; Intercom charges $39/seat/mo but may offer more polish. Here is how they compare.
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